One Dedicated Person Helping You Navigate It All.
Doctor visits, forms, rides, medications, housing, food—it’s a lot to juggle. Your Care Coordinator and Community Health Worker bring it all together so you can focus on your family.
Your Coordinator Has Your Back
Think of your coordinator as your personal guide—someone who knows the system and is on your side.
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Appointments & Scheduling
Booking visits, sending reminders, and making sure you never miss an important appointment.
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Transportation
Helping arrange rides to and from medical appointments.
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Paperwork & Referrals
Completing forms, following up on authorizations, and connecting you to specialists.
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Medications & Follow-Ups
Keeping track of prescriptions, refills, and care instructions from your doctors.
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Housing & Food Connections
Linking you to housing navigation, groceries, utility help, and family supplies.
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Plain-Language Support
Explaining your care in words that make sense, in the language you’re most comfortable with.
A Trusted Neighbor Who Walks With You
Community Health Workers (CHWs) are local advocates who share the culture, language, or life experience of the families they serve.
They meet you where you are—at home, in the community, or at your appointments—and make sure your voice is heard.
- Home and community visits
- Accompaniment to medical appointments
- Help understanding your health plan
- Connection to local resources
Your Care Journey, Step by Step
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First Conversation
We learn about you, your family, and what matters most to you.
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Coverage Check
Our team confirms your health plan eligibility behind the scenes.
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Your Care Plan
Together, we create a simple plan built around your goals.
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Ongoing Support
Your coordinator checks in regularly and adjusts as life changes.
“Before I had a care coordinator, I was missing appointments and drowning in paperwork. Now I have one person who knows my whole story—and I finally feel in control of my health.”
No Extra Cost for Eligible Members
Through California’s CalAIM initiative, care coordination is covered by your Medi-Cal health plan for eligible members. We handle the verification, so you can focus on feeling better.